Unsolved

This post is more than 5 years old

1 Rookie

 • 

40 Posts

28744

July 31st, 2015 16:00

Dell S2309W and Win 10

The Dell S2309W monitor drivers are disabled after upgrading to Win 10 Pro x64.

It is easy enough to enable them, but they will be disabled again on the next reboot.

After they drivers are uninstalled and deleted, the drivers are redownloaded, but still will be disabled at the next boot.

The monitors work without the drivers, but then the monitors will not accept the Spyder5 calibration data.

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

July 31st, 2015 17:00

Unfortunately, this monitor was not validated with Windows 10. We only validated Windows XP/Vista/7. It sounds like Windows 10 wants to use its newer default driver. You should contact Spyder5 support and ask why it cannot use the Windows 10 monitor driver.

1 Rookie

 • 

40 Posts

August 1st, 2015 04:00

The driver listed under Monitors in Device Manager is "Dell S2309W(Digital)", but has a picture of an arrow pointing down and is disabled. If I delete the driver, Win 10 will automatically download the Dell driver. Are you saying this is not a Dell Driver?

Once the Dell S2309W(Digital) driver is enabled, it functions fine.

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

August 1st, 2015 22:00

If Windows Update is downloaded a driver, it is from their site, not ours. I do not know why Windows 10 is disabling it. You should ask the Windows 10 users here.

No Events found!

Top