Jarno82,

You cannot post (name, service tags, etc.) all of that private information on the Forum. At this point, only an Order Support manager can authorize a credit return. We cannot facilitate that through the Forum.

You can, however, address my concerns about somehow receiving an updated panel.

Every single Dell customer service agent will beat around the bush for awhile. Its very difficult to get a straight answer. All we can do is hope there will be a new revision coming out. Nothing is 100% confirmed from the source that i posted.

On a side note, the u2713hm is currently out of stock from Dell,Amazon and other places. So there might be some type of update coming shortly.

hopefully they will do a recall because every monitor i received had blacklight bleed, crosshatching and image retention. even the one that im holding on t[o before the revision comes out has it.

I can tell you that there is a 0% chance that they will do a full recall. Best bet is getting a newer one when they come out.

Thanks for the helpful reply. Do you think it's worth waiting beyond my 30-day return window in hopes of ultimately receiving an updated panel?

Ah i see. Call Dell and ask to speak with a manager because no one seems to be assuring you anything. Ask him about a new revision, why the u2713hm is currently out of stock and if they can do something for you when a new revision comes out. Post what happens here.

I would return your current monitor to get a full refund and wait for a new revision. Unless you got some type of good deal then im not sure. I returned my 2713hm a month ago for a full refund and I am currently waiting for Dell to do something since these issues are bit ridiculous and widely known.

Well, I don't mean a recall. I mean getting some kind of assurance that I can exchange this monitor for a fixed version beyond the 30-day window.

Just got off the phone with what I assume was a supervisor. He assured me that monitor #5 with a "new part number," according to the engineers, is headed my way. I asked him several times to confirm that this is indeed the revision A02 with the SLC1 LG panel. He said yes. I'll report back.

Thats great news then! Hopefully he sends you an A02. Check the build date also on the monitor. Keep me posted in this thread or over on www.overclock.net in the U2713HM thread you found before.

They sent me a U2713H, revision A01, manufactured in December 2012.

They probably upgraded you?

All good man, i know what you are going through. I am just playing the waiting game now for a new rev to come out. Hopefully soon. I dont think the info about rev 02 is wrong, its just taking awhile to get out.

I wouldn't wish a Dell monitor on anybody at this point. =P