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coloneljack
11 Posts
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25292
December 1st, 2004 13:00
HELP!
How do i get this really really annoying purple padlock to go away! its right in the middle of my mnitor screen!! i tried holding the menu button for 15 seconds but nothign happens!!
it appeared right after my monitor started in power save mode, i have now played around with my monitor settings in the display option on control panel, i need to find out if power save has finally stopped! but i cant get rid of the purple padlock! Help!?
Any hints on stopping this annoyign power save mode would be appreaciated to, the monitor worked fine for 2 days this power save thing was a bit of a shock.
401
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Posted December 1st, 2004 16:00
coloneljack,
If you have another system try plugging it into that and see if you can then unlock the monitor.
Jesse L (retired)
401
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Posted December 1st, 2004 16:00
coloneljack,
Thank you for using the Dell Community Forum.
For which monitor?
Jesse L (retired)
401
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Posted December 1st, 2004 17:00
coloneljack,
Well, you may want to contact support in your area to see if the monitor has a warranty. What happens when you try to unlock the monitor?
'OSD Lock' controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are locked except the menu button.
Note: When the OSD is locked, pressing the menu button will take the user directly to the OSD settings menu, with 'OSD Lock' preselected on entry. Select No(-) to unlock and allow user access to all applicable settings. Note: You can also lock or unlock the OSD by pushing the Menu button for over 15 seconds.
Jesse L (retired)
79
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Posted December 1st, 2004 18:00
coloneljack,
Next step would be to contact tech support and see if it they can determine if it still has a warranty with it and get it replaced.
Jesse L (retired)
401
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Posted December 1st, 2004 16:00
think its called a 1702FP 17" TFT monitor.401
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Posted December 1st, 2004 16:00
what do you recommend now? i bought this monitor beleiveing dell to be reputable not to pay £140 for it then have it decide not to work after 2 days401
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Posted December 1st, 2004 16:00
i didnt get the monitor from the dell website, I got it from a local computer fayre in the north of england.401
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Posted December 1st, 2004 17:00
no still wont unlock. the padlock image wasnt on the screen but i couldnt use any of the menu functions on the front of the monitor. pressed menu for 15 seconds an still nothing. plugged it back into my system an the padlock is still there!79
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Posted December 1st, 2004 18:00
ok.. i'll try that see how it goes
Jesse L (retired)
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401
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Posted December 1st, 2004 16:00
coloneljack,
If holding the menu button in for over 15 seconds does not unlock the monitor you will need to email support@dell.com and have the monitor replaced.
Jesse L (retired)