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4902
October 23rd, 2009 00:00
Monitor flashes on boot up then goes blank
When I turn on my monitor (E176FPf), it will flash the windows logo then go dark. I have tried the self-test, but again it just briefly flashes the self-test screen then goes black. What do I do? Monitor is only 2 years old nd has never been dropped or subjected to any abuse. I have also tried different cords, unplugging, etc
Thanks
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DELL-Chris M
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October 23rd, 2009 09:00
Get it replaced. If you only have a monitor order number, you should contact Customer Service. If your monitor was purchased tied to a Dell PC, contact Technical Support. They will need the following -
Name:
Email Address:
Shipping address:
Phone number:
Monitor Order number or PC Service Tag number if purchased with a PC:
Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
Reason: Fails Self-Test Feature Check