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April 13th, 2025 14:20
Monitor goes blank every second
Hi everyone
The Dell monitor was going fine, then all of sudden it started going blank. When I turn it (with HDMI), the display appear, then it get pixilated and goes blank but come back on then it does this every 3 seconds.
It does the same even without the HDMI.
I replaced the power cable, changed sockets, changed HMDI cable, it still does the same.
I've attached the link to the vid to show its behaving
https://1drv.ms/v/c/74014bd7260cbd37/ESnaXF0_1mdLl-toGKgqh4ABuv7TgMPyDIk4nPglYV-7sw
I would appreciate any help.
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DELL-Chris M
Community Manager
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April 13th, 2025 19:09
Dell Support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.
Before our users can assist, provide this data =
* What specific monitor model?
* What specific PC model?
* What operating system is installed?
* What video card (Nvidia/AMD/Intel) is installed in the PC?
* List all of the available video out ports on the video card or PC itself
* How is the monitor currently connected to the video card or PC using which ports and cable?
* Did you make any hardware changes just prior to the issue appearing?
* Did you make any software changes just prior to the issue appearing?