Monitor Problems

Question

I accidentally switched my computer's (Inspiron 660 running W7 w?i5 processor) resolution and I got a scrolling message across my monitor (Samsung SyncMaster P2350) that states 'NOT OPTIMUM MODE, RECOMMENDED MODE 1920X1080 60 HZ ANALOG. The problem is that I cannot get past the screen (black) with the rolling message and change the resolution. I've tried cold start, reboots, and nothing seems to work. I only have the one monitor at this point. Any ideas?

Dell-Jyotpal F · Accepted Answer

Hi Colonel1953,

You can try the following steps:

Shut the computer down
Power it up and keep tapping the F8 key
On advanced boot options screen, select Safe Mode and press enter to boot into Safe Mode.
Once in Safe Mode, uninstall the video drivers either through control panel or in device manager under display adapters
Restart the computer

Once the computer restarts, it should boot into windows normally and you should be able to see your screen. Re-installing the video drivers is recommended. If this does not help, here is another way to try and see it it works:

Shut the computer down
Power it up and keep tapping the F8 key
On advanced boot options screen, select Enable VGA mode and boot into windows.
Once booted, uninstall the video drivers from either through control panel or in device manager under display adapters.
Restart the computer

If it boots into windows normally, please re-install the video drivers. Restoring the monitor to default settings is also recommended.

Hope this helps.

Colonel1953 · Accepted Answer

Dell-Jyotpal F: Thank you so much. I'm up and running. This is my first time using the Community and it worked GREAT! I guess you CAN 'teach an old dog new tricks'!

shesagordie · Answer

Moving this thread to the Monitors Forum.Bev.

Dell-Jyotpal F · Answer

Hi Colonel,

You're welcome.

Awesome! Good to hear that your computer is now up and running.

Also I would like you to welcome to Dell Community where you will have a whole new experience on resolving computer issues. There are Dell Rockstars, Dell Employees and Dell users who can help you and give you suggestions on fixing your computer problems.

Hope you have a great experience ahead.

Monitors

Monitor Problems

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