Monitor won't recognize USB

Question

I have a Dell Monitor, 1703FP, and it won't recognize any USB devices that I plug into it.   I have a usb cord from the monitor to the back of the tower. I have installed the latest monitor driver. All the USB devices work if plugged into the back of the tower, so I know those are functioning. I have rebooted the computer, turn the monitor on and off....   I don't understand what the problem would be. Anyone have any suggestions? I really want to be able to plug in my jump-drive without having to dig at the back of my computer...help please!?!?    thanks :smileyhappy:

Zraisin · Answer

Hi, the first thing would be to swap the usb cable with a known good one (you may already have). After that it may be the monitor itself. Can you hook the monitor to another PC to try it?

gpro · Answer

try Monitor USB Reset

bonni-lyn · Answer

i tried the usb reset, no luck....   any other thoughts?   thanks :smileyhappy:

gpro · Answer

not really, sorry.

DELL-Chris M · Answer

bonni-lyn, You are using the monitor USB uplink cable that came in the monitor box?

Monitors

Monitor won't recognize USB

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