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7030
September 14th, 2007 23:00
On Screen Display occasionally pops up repeatedly.
Ok, so my problem is the On Screen Display menu (OSD), continues to appear and disappear several times before stopping. It sometimes starts up later, but this problem usually only occurs right after I start the computer. Locking the menu doesn't help either. Could someone help me out with this?
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DELL-Chris M
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September 17th, 2007 12:00
What specific monitor? Has it alwasy done this? Was the monitor layed down on its front at any time?
sharky70
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September 19th, 2007 17:00
DELL-Chris M
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September 20th, 2007 13:00
Get it replaced. If you have a service tag number associated with your monitor, you may use Chat or Email support to setup the monitor exchange.
If you only have an Order number associated with the monitor, you must call in,
1-800-624-9896.
They will need the following information -
20 digit PPID number on back of monitor
Name, address, phone, email address
Order number
Issue
Troubleshooting done