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September 21st, 2020 15:00

P2419HC, access to OSD

How can I access the OSD for a P2419HC monitor? If I press the middle Button (3) all I get is an input menu and never the full OSD menu. I am trying to get the USB Type-C connection to work from my MacBook and XPS 13. I am getting power down from the monitor but no image. Hoping that the OSD will help with that.

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September 22nd, 2020 09:00

The P2419HC Menu OSD can only be accessed if the P2419HC is receiving an active signal. Disconnect the MacBook Pro from the P2419HC. Connect the AC power to the XPS 13. Connect the XPS 13 to the P2419HC via the P2419HC USB Type-C cable (C to C). When both are on, you should see the Windows desktop on the P2419HC. Now, press the #3 Menu button. Does it appear?

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