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871698

January 2nd, 2001 19:00

Power Save Mode

Throughout the last six months I've come across computers at my work with monitors that just wont display at all. Instead I get the message, "Monitor is in power save mode, activate using PC." Now this is happening when the PC is booted and running. Beyond turning on the PC's power, how can you activate the monitor? Is this message an indication of some other problem?

3 Posts

May 15th, 2003 04:00

Optiplex does not, in fact, ship with a cable that fits into the second card. It must therefore be for a secondary display. Why it is enabled, and the primary disabled, only the geniuses in DELL can tell us.

1 Message

June 19th, 2003 14:00

I am not sure if this will help anybody. I had the same problem. I found a DVI adapter card cable (I think its called) in the monitor box, and used it. The video started right up. The standard video connection still does not work.

1 Message

June 21st, 2003 13:00

I had all the same problems above and just checked the back of my computer and found a second female connector for my flatbed panel (not color coded).  You would think that you should plug the color coded blue connector into the color coded blue slot, but that's not the case.  I plugged into the second female adaptor slot,  and it appears to be fine now.  They should put something in the packaging materials that tells you to plug it into the second slot for a flatbed.  Go figure, that would make it too easy. 

Message Edited by hopeful999 on 06-21-2003 09:56 AM

1 Message

June 25th, 2003 20:00

We just had the same issue with our monitors saying it was in the Power Save Mode - it had a completely black screen.  The Dell technician said that we had to use an adapter for the monitor cable (it was a small white adapter that we previously had no idea what to do with it) and plug it in to a different place on the CPU.  He said it had something to do with the graphics card.   As soon as we used the adapter and plugged it in to the different plug, the screen immediately came back on. 

June 25th, 2003 20:00

I have 2 Dell 19" flat panel monitors. One works and the other is stuck in power save mode. I have checked all
my power options and have them on never turn off. I also disabled my power management in the bios. I have swaped the dvi leads from one monitor to the other and swaped the inputs and still the monitor is in
power save mode. I have took the monitor to work and tryed it on a dell
computer with a dvi input. And still it is stuck in power save mode. I have changed my ram and re-installled my graphic card in safe mode and still it is the same. My computer has been pulled apart all week. I have searched the forum for a answer and failed. I can get a analog signal but i bought this monitor for the DVI interface. I also have uninstalled my graphic
card driver(Gforce 4 tie 4600) and tryed several differnent drivers and
still the same. It seems that some how the graphic card is not sending a signal to the monitor but how come when i tryed it at work it still did not work. Some how i think this monitor is screwed. I am absolutely baffled. Any help with this would be greatly appreciated and i dont mean "have you tryed pressing the buttons on the front"
COME ON DELL SORT IT OUT!

June 27th, 2003 16:00

I, too, had the "Power Save" problem.  Finally I reached Ron, a highly competent person, who told me that I have to attach the Y-shaped cable (that was included) to the computer and then the monitor hookup to it.  The part of the Y that I hooked it to matched the color of the monitor plug (blue) as well.  Even as we spoke, I got a full color screen and could proceed.

I had wondered what those were for because there was nothing in any of my literature that I could find that mentioned the Y cables.  Anyway, I hope this helps others as it helped me!

July 6th, 2003 18:00

Its been a few weeks now and still no luck. My monitor is still stuck in power save mode. Does anyone know where i can get one of these Y-shaped cable adapter things from(any websites)as i didnt get any with my monitors. Im not really sure if this will fix it but i just dont know what else to try.

July 9th, 2003 13:00

I cant see how dell have won awards for this website. I cant contact anyone as i dont have a system tag. i have searched this web site and have gone in circles. All i want is my 19FP monitor to come out of power save mode. its been about 5 weeks now and im getting really cheesed off. If any dell costomer service people read this please could you help me. COME ON WHATS GOING ON!!!!!! (help me o-be-1 your my only hope)

1 Message

July 25th, 2003 17:00

I tried a different monitor, the ultrasharp 15" monitor, and it worked. I am going to try the old 1503fp with new drivers, and maybe that will help.

August 13th, 2003 00:00

This is exactly what is happening to me....I'm frustrated, too, as I was on hold for hours today trying to get an answer -- and I still didn't get an answer!!!  And how can you change your power management options if you can't even get anything on your screen except for the Power Safe Mode display????Please respond Dell!!

1 Message

August 13th, 2003 03:00

My optiplex goes into power save mode and the only way to get it out is to re-boot the system.  I'm tired of doing this 3 to 6 times a day.  Help!!!  This is very frustrating!!!

6 Posts

August 27th, 2003 18:00

OK, hope this helps someone.

This is what happened to me:

* Got new Optiplex in Aug 2003

* Set up using DVI cable with white 'ends' and the Y adapter for this ( has two white ends and a black end )

   This came with the computer.

* Everything worked fine

* Did the windows updates from the internet.

* Rebotted and had the same 'Power Save' problem as everyone else here.

Tried a bunch of things *including* putting a different analog monitor on but didn't work.  Windows key + enter did not work.  Rebooting of course didn't work.

Anyway, here is what finally worked for me (based on a different post in this dell forum)

* Unplug monitor from my 'octopus' power strip.

* Plug into the wall directly.

* Use the white DVI cords and Y adapter as described above.

* Reboot computer.

So once it was working I right clicked, went into properties -> screen saver -> power -> Power Schemes

Set always on.  Set all else to never.  Click Hibernate tab and turn off hibernation.

Hope this helps someone else out there but may not work for you as different things seem to be working for different people.

Cheers.

6 Posts

August 28th, 2003 03:00

A follow up to my previous post. 

So, I thought all was OK but then found out that the computer still had the problem upon re-booting with the ethernet cable plugged in (I had taken it out previously).  I removed the ethernet cable and unplugged the computer and monitor for 5 minutes (doing this for a second didn't seem to work) then turned them back on and booted up.  Now the computer was able to boot up and the monitor worked again at least.  Once the machine is booted up with the monitor working I can plug the ethernet cable in and access the internet.  However, if I reboot the same problem comes back.  Obviously this isn't acceptable.

Dell support, here is my question now: How do I use my $2,500 with the ethernet cable actually plugged in?

-foopilot

6 Posts

September 4th, 2003 04:00

I don't know if this fixed the problem or not (time will tell) but it's worth a try for everyone here.

Go to windows update

http://v4.windowsupdate.microsoft.com/en/default.asp 

and check out the driver updates.  I just downloaded one for the Dell 1800 FP Monitor (or something similar).  Maybe there is also one for the 17,19,20,... monitors also  I hope this fixes the problem (fingers crossed).

If it is a fix why didn't Dell post it here though ?

1 Message

September 11th, 2003 17:00

Just curious, does this work for PS/2 keyboards and USB keyboards?

 

thanks.

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