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February 4th, 2025 11:50
S2421HS, HDMI issue
Dell S2421HS
The monitor is no longer recognising HDMI signal from my Asus Windows 11 laptop. The laptop has been tested with a different Dell monitor and the HDMI port and cable are working 100% fine. The monitor is out of warranty, and was actually a second replacement for 2 previous faulty and damaged units supplied by Dell. New HDMI cable made no difference. Is it worth trying HDMI to DP I wonder?
Thanks in advance.
James
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ispalten
7 Practitioner
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February 4th, 2025 20:29
Should be posted in the Monitor's forum ===> https://www.dell.com/community/en/topics/monitors as this has nothing to do with an XPS system. I can't seem to move it there, or I would have.
DELL-Chris M
Community Manager
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February 5th, 2025 17:54
Do #3 here.
drumting
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February 5th, 2025 18:05
Thanks Chris.
I’ve tried 3, but the monitor is still displaying “No HDMI Cable”.