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March 8th, 2018 19:00
S2716DG, HDMI not working? #4
I used my S2716DG once with my Xbox and it worked using HDMI. Now, I just use my PC with it using DP and I tried using my Xbox with it again and it’s not working.
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DELL-Chris M
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March 9th, 2018 05:00
* Which Xbox console (Xbox, Xbox 360, Xbox One, Xbox One X) ?
* What software version is installed on the Xbox?
* Have you tested the Xbox on a TV using the same HDMI to HDMI cable?
* Turn the monitor off
* Disconnect the monitor power cable from the rear/bottom of the monitor
* If a mechanical monitor power button, press the button in for 30 seconds
* Reconnect the power cable to the monitor. The other end should be plugged directly into the wall socket. No UPS or surge protector
* Reconnect the video cable and retest