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3 Posts
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457
October 4th, 2022 10:00
S2719DGF, ghosting and/or crosstalk while gaming
I recently bought one of these monitors a week ago but the current issue I have is with a lot of ghosting while playing games. Whenever I move my mouse, the picture looks like this https://imgur.com/a/rKtbGN2 I have already tried lowering and raising the response time with no effect and I've tried capping the FPS and lowering the Refresh rate. Anybody have a solution?
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DELL-Chris M
Community Manager
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October 4th, 2022 14:00
To receive assistance from Dell support agents, click the "Get help now" icon on the right to start a live chat session. Share the private Dell PC Monitor Service Tag with them.
* What is the non-private 20 digit serial number? That will tell me when it was built
* Is that picture your S2719DGF? If not, upload a picture of your S2719DGF
* What PC model?
* What PC video card/GPU?
* Did you test all of the available PC video card/GPU video out ports?
* Did you test all of the S2719DGF video in ports (HDMI 1.4, HDMI 2.0, DP 1.2) ?
* What operating system?
Cammy12
3 Posts
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October 4th, 2022 21:00
CN-0YGC82-WSL00-23M-F2UL-A05 Serial Number.
That is a picture of my monitor
It's a custom pc,
I have a PNY RTX 3080
I've checked all video ports and tried a different cables
I'm running windows 11
DELL-Chris M
Community Manager
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56.9K Posts
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232.1K Points
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October 5th, 2022 05:00
Click the DELL-Cares username. On the right, click, "Send this user a private message". Provide to them the private Service Tag.
Does the rear label state March 2022? From who did you purchase this S2719DGF?
Cammy12
3 Posts
0
October 5th, 2022 06:00
The back tag does say March 2022.
I ordered from the Dell website https://www.dell.com/en-us/search/dell%2027%20gaming%20monitor%20-%20s2721dgf