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September 4th, 2025 00:10

S2725QC, USB-C port damage

My Dell S2725QC monitor has some damage to the USB-C port on the back, where it looks as though the lead has been pulled on at some point. I'm not getting anywhere with customer service and I fear that the warranty may be void as i removed the back cover to try and look at it. Does anyone know where i could find replacement parts?

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September 4th, 2025 01:20

You can try one of the big electronics suppliers -- Mouser, Digikey or Newark if you're in the US, but depending on the exact part, you may need a donor board from another system to harvest the part from.

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September 4th, 2025 12:04

@ejn63​ Thanks for your help, but unfortunately these won't work as I'm in the UK.

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September 4th, 2025 12:40

It may be the jack just needs to be re-soldered, but bear in mind it's not a job for a soldering iron - you will need access to a hot air station and have the skills to do multi-layer board soldering.

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September 11th, 2025 18:14

I also have the same problem. I accidentally damaged the main USB-C port on the back. And in my country, there are no such ports for sale. I'm from Ukraine.

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