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5882
December 19th, 2020 05:00
S3220DGF, how to turn on AMD FreeSync?
I just got a Dell S3220DGF but I can't figure out how to enable AMD FreeSync?
The AMD Radeon settings tells me not supported?
The S3220DGF settings only show the screen background if I activate there.
The GPU is a AMD Radeon RX Vega 56.
Any help is much appreciated.
Merry Christmas!
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DELL-Chris M
Community Manager
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56.9K Posts
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January 21st, 2021 07:00
S3220DGF User's Guide
Open the S3220DGF Menu, go to Others. It should state the installed firmware. Only A03 or later units manufactured after June 2, 2020 have the correct EDID to support HDMI 1920x1080 120Hz and HDMI 2560x1440 120Hz.
To do any Hz higher than 60, you must turn AMD FreeSync On in the S3220DGF Menu-Game and in the Windows 10 AMD Radeon settings.
How to enable AMD FreeSync using an AMD FreeSync monitor and AMD video card
Link 1
* Open the S3220DGF Menu, go to Others, choose Factory Reset
* Then turn Game- FreeSync On
* Set Game- Response Time to Fast (not Super Fast or Extreme)
* Exit the Menu
* Right click on the desktop and select AMD Radeon Settings
* Navigate to the Display tab
* Set AMD FreeSync to On
* Exit the Menu and retest
(edited)
Janick Weidmann
1 Message
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February 17th, 2021 14:00
I don't know if this Problem has been solved but I had the same problem even with all the Drivers installed etc.
I had to activate FreeSync via the Monitor Menu on the Monitor itself (Menu -> Game -> FreeSync).
DELL-Chris M
Community Manager
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56.9K Posts
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February 18th, 2021 12:00
"I had to activate FreeSync via the Monitor Menu on the Monitor itself (Menu -> Game -> FreeSync)."
That is the correct way with an A03 or later firmware version.