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258
June 14th, 2023 20:00
S3222DGM, Menu won't leave
My Dell S3222DGM has worked great for a month or two. But all of a sudden it has the monitors side button menu permanently pulled up? I have tried everything. I unplugged the power and plugged it back in. I factory reset the monitor, I've waited 10 plus hours and I just cannot get it off? The button to x out of the menu only removes it for a second and then it pops right back up. I am incredibly frustrated and feel like I might of wasted $300 on a faulty monitor. Please Help me!
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DELL-Chris M
Community Manager
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June 15th, 2023 06:00
Look at the S3222DGM rear facing joystick Menu button. Does the Menu button appear to be skewed under the plastic bezel? Or does the button appear free?
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private monitor Service Tag.
PleaseHelp34324
1 Rookie
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2 Posts
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June 16th, 2023 06:00
No the button seems fine. It looks just like it is supposed to. The problem fixed itself yesterday, but today it is doing it again.