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April 25th, 2021 08:00
SE2717H, purple bars
Hi,
Noticed some purple bars appeared on my monitor SE2717H, especially on non-white background. Issue seems to be inherent to panel, as it persists even when no HDMI input is connected.
Would like advice on whether there's a known remedy to the issue
Thank you
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timhx1
2 Posts
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April 25th, 2021 08:00
* Press and hold in the power button for 10 seconds - done
* Performed the Built-in Diagnostics and confirmed bottom 2/3 of the monitor is not displaying as expected
DELL-Cares
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April 25th, 2021 09:00
Thank you for the images. Please private message us the service tag of the SE2717H. If this SE2717H does not have a service tag, post out here the non-private 20 digit serial number. That will tell us when this SE2717H was built.