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26754
March 10th, 2010 17:00
SP2009W Driver for Vista 64
In trying to use a SP2009W with Dell Webcam Manager software, Windows installs a generic driver which the software doesn't see, and tells me I need to install the driver. Using either the disk or the driver I've downloaded, and trying to update the driver in device manager, Vista tells me there's no 64 bit driver when I point it at the folder. The documentation says it's a 64 bit driver. I can use the monitor with a couple of other programs, but Webcam Manger won't see it with the generic Microsoft driver.
This is what the documentation says in the R184657 driver:
Title : Displays:Dell SP2009W Monitor Driver
Version : A00-00
OEM Name : Dell
OEM Ver : A00-00
Computers : 1318, 1436, 1535, 1536, 1735, 1340, 1640; 1420, 1435, 1525, 1526, 1720, 1721, Inspiron Desktop:518, 519, 530, 530S, 531, 531S, Studio Hybrid 140g; Vostro Desktop:200, 400, 410; Vostro Notebook:1200; XPS Desktop:420, 730, XPS630a, XPS630i; M1330, M1530, M1730
OS : Windows Vista 32-bit, Windows Vista 64-bit, Windows XP, Windows XP x64
Languages : Chinese-S, Chinese-T, Danish, English, French, German, Italian, Japanese, Korean, Spanish, Swedish
Created : Sun Apr 27 22:09:23 CDT 2008
Any ideas?
DELL-Chris M
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March 11th, 2010 10:00
To what PC model are you connecting this monitor?
ELMER1
15 Posts
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March 12th, 2010 16:00
Studio 540 Desktop. Q8200.
DELL-Chris M
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March 13th, 2010 14:00
* The monitor upstream USB cable must be connected to a USB port on the rear of the PC
* Download Driver DELL_SP2009W-MONITOR_A00-00_R184657.exe
* Double-click DELL_SP2009W-MONITOR_A00-00_R184657.exe, it extracts to C:\Dell\Drivers\R184657
* Open the Device Manager by pressing the Window key and the Pause Break key. Click Device Manager
* Click the icon left of Monitors
* Double click the monitor listed
* Click the Driver tab
* Click the Update Driver button
* Click No, not at this time
* Click Next
* Dot Install from a list or specific location
* Click Next
* Click Don't search. I will choose the driver to install
* Click Next
* Click Have Disk
* Click Browse and navigate to C:\Dell\Drivers\R184657
* Click the monitor inf file
* Click Open
* Click OK
* Click your monitor and the port your using (DVI or VGA)
* Click Next
* Click Finish
* Download the Application R184658.exe to your desktop
* Double-click R184658.exe and tell it to unzip to C:\Dell\Drivers
* Open C:\Dell\Drivers\R184658
* Double-click setup.exe. When finished, restart the PC
ELMER1
15 Posts
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March 24th, 2010 19:00
After giving up getting the SP2009W to work, I tried getting another webcam monitor to work, a sp2208wfp using the R163990 driver. Same problem. When I try and update the driver in the usb video device, it tells me the driver isn't compatible. It says it's 64 bit compatible, but I wonder.
Raphi1
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June 24th, 2015 14:00
Your link to R184658.exe doesn't work anymore?! Where is this mysterious file and how do I find it??!
DELL-Chris M
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June 25th, 2015 00:00
Link fixed.