Community Manager

 • 

56.9K Posts

June 19th, 2009 19:00

kkram,

After installing the monitor driver and Webcam application and restarting the PC, did the Dell Webcam Center icon appear on the taskbar?

4 Posts

June 19th, 2009 20:00

Chris M,

Yes, the Webcam Center icon appear on the taskbar. When I double-click on the icon, the webcam manager window pops-up. But when I click on the webcam center, webcam center appears with "No supported camera detected. Please plug in to continue..."

Community Manager

 • 

56.9K Posts

June 20th, 2009 14:00

* Power off the monitor
* Disconnect the monitor power cord from the monitor
* Press and hold the monitor power button in for 3 seconds
* Reconnect the monitor USB cable to the bottom of the monitor and make sure the other end is connected to a USB port on the rear of the PC
* Reconnect the monitor power cord to the monitor and power it on
* Disable any of these webcam applications (Yawcam, Webcam XP, MSN Messenger, and Yahoo Messenger)
* Test the Dell Webcam Center

4 Posts

June 20th, 2009 15:00

Thanks Chris M.

Still no luck. I followed the instructions verbatem, and nothing changed. Any other suggestions?

4 Posts

August 14th, 2009 13:00

Thanks. Yes, the monitor was still under warranty and contacted Dell and had it replaced. The new monitor is working fine now.

Community Manager

 • 

56.9K Posts

August 14th, 2009 13:00

Is it still under warranty? If yes, I need the following in a private conversation -

Name:
Email Address:
Shipping address:
Phone number:
Monitor Order number or PC Service Tag number if purchased with a PC:
Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
Reason: SP2208WFP Camera Failure

No Events found!

Top