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5005
April 14th, 2011 13:00
sx2210t Touch is not responding
I have an E6400 in its docking station.
Running Windows 7 Enterprise.
Have installed the:
drivers (R228572)
The TST (R238339)
The Touch cam software (R228609)
In that order as Admin.
Using the Touch Screen Tools
Running Diagnostics get a "Pass"
Calibration works (or appears to as the arrow moves to each location after touching the screen for a few seconds)
Still the touch does not work.
In Device Manager under :
Human Interface Devices: there is a NextWindow 1950 TouchScreen installed and "working properly" I have unistalled this and then reinstalled the above drivers.
Monitors: it shows two monitors; "Generic PnP Monitor" and an "Dell SX2210T(Digital)"
I have set the SX2210T to be the primary screen.
Plugging and unplugging the USB cable connects and disconnects a "Multitouch Device 002709"
I have plugged the USB into all of the docking station and laptops ports.
Does anyone have any ideas about what I need to check next.


DELL-Chris M
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April 15th, 2011 07:00
FranklinT,
can you test the monitor to the PC without the dock?