To ChrisM 2007WFP A03?

ArchAnge1,

I have pressed Product Group on questions like this. As of today, we will not issue any official type statement regarding the revision changes. Our stance is that the "what" and "why" information will not be disclosed. This also applies to what panels are installed. Our point of view is a 2407 is a 2407, regardless of the panel. Bottomline, if any user has issues with the Desktop mode, they have the option to initiate an exchange.

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@Anonymous-ChrisM wrote:
ArchAnge1,

I have pressed Product Group on questions like this. As of today, we will not issue any official type statement regarding the revision changes. Our stance is that the "what" and "why" information will not be disclosed. This also applies to what panels are installed. Our point of view is a 2407 is a 2407, regardless of the panel. Bottomline, if any user has issues with the Desktop mode, they have the option to initiate an exchange.

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I just ordered myself the 2407, but your comment is kind of scary. Bottomline is 2 of 3 modes is flawed on the monitor and you're basically telling us tuff? I expect better from the leading PC manufacturer.

Message Edited by zanthrex on 10-27-2006 07:46 AM

zanthrex ,
You would think so.

Arch,
I thought your question was about 2007 A03 not 2407's :)
Different model, I better re measure mine, YEP, still 4 inches diagonally larger :)

Message Edited by all the facts on 10-27-2006 06:27 PM

I don't know if other maufacturers would be any different, but I find Dell's attitude unaccepatable and arrogant. This alone will ensure I avoid Dell products in future. Consumers have a right to know what they are purchasing. Clearly, substituting the fundamental component in a monitor with one of different specifications and performance, cannot provide an equivalent product. This defies all logic and reason. We're not talking about the stand color here. I am resigned to Dell's position however. Bottom line - a few disgruntled enthusiasts vs 1000s of blissfully unaware consumers.

edit: typo

Message Edited by gpro on 10-28-2006 04:47 AM

Message Edited by KevinR100 on 10-28-2006 08:54 PM

I think these banding issues has driven out the worst in Dell. I can kind of understand why they don't want to make an official statement, but they could at least give us a small unofficial description of the Soft Dither feature or something like that, or at least give us a hint.

gpro-
What Dell fails to realize is that the "few disgruntled enthusiasts" are the same people who suggest specific pieces of hardware to thousands of clients, family, friends and co-workers who are all "blissfully unaware". Of course they probably do know this (why else would they attempt to "code" the panel type in A03?)but sales are strong enough to not matter. To be fair though some other makers either do this also...or leave it open as an option by having a a policy of not disclosing the exact panel type/model to end users. Educated consumers can either translate into skyrocketing sales or a tarnished company name....I guess Dell is arrogant enough to believe they can cut corners for increased profits and the public will forgive and forget as long as the "coupons" keep flowing..

yah well said joemama127, to add to that i think its alot to do with the uber $$$ DELL lost from the laptop battery conspiracy, they cant afford to have any more mass returns of any products or they will be sunk like teh titanic :D

yeh alot of my mates are gearing up to buy new lcd's (finally), i know what i wont be recomending to anyone :D