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U2212HM, horizontal line
One day the power was cut randomly and my pc turned off. When the power came back I turned my pc back on and found this horizontal line on my monitor. It changes its color accourding to the background sometimes white pixels move with my cursor. I did remove all the cables and tried the self diagnostic but the line still shows up. I have this as my primary monitor. Is there is a way to fix this?
DELL-Chris M
Community Manager
Community Manager
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May 5th, 2024 12:01
I did remove all the cables and tried the self diagnostic but the line still shows up.
Some component internally has failed. Dell does not repair monitors or sell monitor internal components. We only replace the whole monitor while still inside the purchased warranty period. Once outside of the purchased warranty period, you would have to seek a local Monitor/TV repair center to see if they can disassemble and diagnose the defective internal component. Then look for the internal component on 3rd party sites. The cost to you of diagnosis and repair might outweigh the current used market value of the U2212HM.
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