Reset the monitors to factory defaults using the monitor OSD (On Screen Display) -Other Settings Factory Reset -Reset All Settings. Once done post pictures of them doing the self-test. What are the PPID numbers?
I actually ordered the the same monitor in march too in the Netherlands were i live. I had the same problem as you did resets etc, didnt work so I wonder from Dell and the thread starter is the problem really solved? Im at the point to order a new one after I send the faulty one back. The website stated: This is'nt a problem this is just normal for this kind of screen. Wich I of course didnt believe and returned the monitor. Also the web community wasnt able the help me out with the problem. Or to point out the couse of this. Now I wonder if tis diagonal line problem is known by Dell and is there a Possible solution?
I hope you can answer my questions.
My monitor was also from February 2013. Delivered on 3 march and returned on 20 march. from the webshop azerty.nl
DELL-Chris M
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April 2nd, 2013 11:00
mchafe82,
Reset the monitors to factory defaults using the monitor OSD (On Screen Display) -Other Settings Factory Reset -Reset All Settings. Once done post pictures of them doing the self-test. What are the PPID numbers?
delta1988
1 Message
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June 14th, 2013 08:00
Hello all,
I actually ordered the the same monitor in march too in the Netherlands were i live. I had the same problem as you did resets etc, didnt work so I wonder from Dell and the thread starter is the problem really solved? Im at the point to order a new one after I send the faulty one back. The website stated: This is'nt a problem this is just normal for this kind of screen. Wich I of course didnt believe and returned the monitor. Also the web community wasnt able the help me out with the problem. Or to point out the couse of this. Now I wonder if tis diagonal line problem is known by Dell and is there a Possible solution?
I hope you can answer my questions.
My monitor was also from February 2013. Delivered on 3 march and returned on 20 march. from the webshop azerty.nl