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January 29th, 2015 13:00
U2312HM strange display
My Dell UltraSharp U2312HM has suddenly stripes and a distorted display, see photos.
I use this display with a Macbook Pro (Late 2013) via an HDMI to DVI cable. I checked the Macbook with a different screen and screen with different laptops (Windows). The Macbook give a clear output over HDMI. Furthermore I performed a factory reset on the monitor. Nothing has improved the situation, yet.
What can I do about it?
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DELL-Chris M
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January 30th, 2015 06:00
If after doing the monitor Reset to factory settings and you had the same monitor issue on multiple computers, get the monitor exchanged.
* Go back to the top of this Monitor Forum
* Open, "My 24" or smaller monitor does not have a Service Tag?"