This post is more than 5 years old

1 Message

23293

January 29th, 2015 13:00

U2312HM strange display

My Dell UltraSharp U2312HM has suddenly stripes and a distorted display, see photos.

I use this display with a Macbook Pro (Late 2013) via an HDMI to DVI cable. I checked the Macbook with a different screen and screen with different laptops (Windows). The Macbook give a clear output over HDMI. Furthermore I performed a factory reset on the monitor. Nothing has improved the situation, yet.

What can I do about it? 

Display of screen with stripes while connected to Macbook

Not connected.

1 Attachment

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

January 30th, 2015 06:00

If after doing the monitor Reset to factory settings and you had the same monitor issue on multiple computers, get the monitor exchanged.
* Go back to the top of this Monitor Forum
* Open, "My 24" or smaller monitor does not have a Service Tag?"

No Events found!

Top