A refund outside of the first 30 days from the Dell invoice date is not possible.
* Turn the monitor off * Disconnect all cables from the monitor including the power cable * Press the monitor power button in for 10 seconds * Reconnect the monitor cables and re-test. If still no go, your only option is to get it exchanged per the purchased warranty
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 28th, 2015 05:00
A refund outside of the first 30 days from the Dell invoice date is not possible.
* Turn the monitor off
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 10 seconds
* Reconnect the monitor cables and re-test. If still no go, your only option is to get it exchanged per the purchased warranty