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December 14th, 2015 07:00
U2413, DUCCS 1.0.1.251, later version?
Dell shipped a new U2413 monitor with old version 1.0.1.251. Where can I find the latest version? I understand there might be a version as new as a few months ago? 1.5.....? I can't calibrate my new monitor with the i1 display pro on windows 10 with the old version. I have searched on the Dell site and can't find it. I called tech support and they were not helpful either. Please help.
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DELL-Chris M
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December 14th, 2015 08:00
There is an update function in the software. Check the Application Info: "Check for update now" button to update to the latest version.
cpro123
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December 16th, 2015 06:00
thanks Chris:
I did that but wasn't available. I did however receive a link to the latest version 1.5.10 from Dell. I was not able to calibrate the new u2413 using the x-rite i1 Display pro with that version on either my desktop or as an alternate hooking it up to my laptop...using windows 10 on desktop and windows 7 on laptop (u2413 hooked up to laptop) - it was also attempted remotely from Dell. No luck. A new monitor replacement is coming as a possible solution. We shall see.