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747

February 26th, 2022 12:00

U2422H, install problem, keyboard and mouse issue

Installing my new  U2422H using HDMI cable. The monitor comes on and is on the screen asking to choose which language to use. It shows to scroll up or down but my keyboard and mouse aren't functional so there's no way to choose and move to the next screen. What am I doing wrong?

Community Manager

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56.9K Posts

February 26th, 2022 14:00

You do not use a PC mouse or keyboard to control an external monitors Menu. In the case of monitors (U2422H/U2422H WOST/U2422HX/U2422HE), you use the rear #6 joystick. Open the online User's Guide.

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Moderator

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27.6K Posts

February 26th, 2022 12:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Moderator

 • 

27.6K Posts

February 26th, 2022 12:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

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