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February 4th, 2022 12:00
U2515H, red vertical stripe
Since yesterday I have on my monitor red vertical stripe. I checked all ports (DP,HDMI,miniDP) and stripe is still appearing. It is end for monitor?
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DELL-Chris M
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February 4th, 2022 12:00
* Turn the U2515H off
* Disconnect every cable (including the power cable) from the U2515H
* Press the U2515H power button for 8 seconds
* Reconnect ONLY the power cable to the U2515H
* If you see the line during the Built-in Diagnostics page 56, the U2515H is faulty
DexusOne
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February 4th, 2022 15:00
Its appears on test colors as red stripe. Looks like physical issue, no?
Thx
DELL-Chris M
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February 4th, 2022 16:00
Agreed.
DexusOne
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February 6th, 2022 13:00
So its impossible to fix?
DELL-Chris M
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February 7th, 2022 06:00
Dell does not repair monitors, sell monitor internal components, or even have monitor disassembly documentation. We only replace the whole monitor while still inside the purchased warranty period. Once outside of the purchased warranty period, you would have to seek a local Monitor/TV repair center to see if they can disassemble and repalce the entire panel. The cost of diagnosis and repair might outweigh the current used market value of the monitor.