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July 9th, 2021 16:00
U2518D, HDR not supported
Hi
I'm trying to activate HDR on Windows settings but it says 'HDR not supported'.
I'm using HDMI 2.0 cable (enabled. HDMI 1.4 is disabled).
Smart HDR is on on the screen settings.
Monitor firmware is up to date.
I ran the DirectX diagnostic tool (dxdiag) and this is the info:
Display Devices
---------------
Card name: Intel UHD Graphics 630
Manufacturer: Intel Corporation
Chip type: Intel(R) UHD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_3E92&SUBSYS_86941043&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8242 MB
Dedicated Memory: 128 MB
Shared Memory: 8114 MB
Current Mode: 2560 x 1440 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: DELL U2518D
Monitor Id: DEL413C
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Why don't I have HDR support?
How do I enable it?
Thanks
Sam


DELL-Chris M
Community Manager
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56.9K Posts
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July 10th, 2021 05:00
The online U2518D User's Guide show all that Smart HDR (Enable/Disable) is a built-in function. You do not specify which PC model the U2518D is connected, but the Intel UHD Graphics 630 is most likely the older not supported for HDR Coffee Lake. Pages 55/56 spell out the HDR requirements for the later Intel UHD Graphics Cannon Lake and newer =