3 Apprentice

 • 

426 Posts

December 2nd, 2020 09:00

Yes. I understand it is already fixed, and you will see it in the next release. (RC is here if you cannot wait.)

3 Apprentice

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426 Posts

November 30th, 2020 11:00

I don't see that.

1. Two identical monitors, side by side, with primary on the right

2. EA is on, on both monitors and on both virtual desktops

3. Open Chrome on right monitor, then click maximize button

4. Ctrl+Win+Right to switch virtual desktops

5. Ctrl+Win+Left to switch virtual desktop back

Chrome is still maximized on right monitor

What did I miss?

6 Posts

November 30th, 2020 22:00

Do you have installed and running DDM?
And chosen full screen layout on right monitor in DDM?

3 Apprentice

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426 Posts

December 1st, 2020 13:00

Yes, to both questions. Using two identical U24s instead of U2717s, but that should not matter. Post your DDM diagnostic report; maybe it will provide a clue.

6 Posts

December 1st, 2020 23:00

Here is diagnostic report:

Diagnostic Report, generated 02.12.2020 (10.0.19041)
Copyright (c) 1995-2020, EnTech Taiwan.
Version = 1.51.0.2015
OS = 10.0.19041.2 x64
Mechanism = 3
Account = Standard
Command line = "C:\Program Files (x86)\Dell\Dell Display Manager\ddm.exe" 
////////////////////////////////////////
Configuration settings:
CustomGridxy.DEL40EA.J0XYN952253S = 0x0A000570
CustomGrid.DEL40EA.J0XYN952253S = 0000000000000000000A0000700500000900000000000000000A0000700500000800000000000000000A0000700500000800000000000000000A00007005
KbFix = 0x00000001
GridMRU.DEL40EA.J0XYN952253S = 0x07053502
GridType.1{95EBAA00-5F86-48F5-9CB2-CB2BAABDD7DA} = 0x00000001
GridType.DEL40EA.J0XYN952253S = 0x00000001
GridType.DEL40EA.J0XYN952253S{95EBAA00-5F86-48F5-9CB2-CB2BAABDD7DA} = 0x00000001
Matrix = 0x00000000
GridMRU.DEL40EA.J0XYN952252S = 0x114093D3
GridType = 0x00000001
GridType.2{95EBAA00-5F86-48F5-9CB2-CB2BAABDD7DA} = 0x00000010
GridType.DEL40EA.J0XYN952252S = 0x00000010
GridType.DEL40EA.J0XYN952252S{95EBAA00-5F86-48F5-9CB2-CB2BAABDD7DA} = 0x00000010
EApolicy = 2000 2000 2000 2000 2000 2000
LastCheck = 0x0000AC81
HintShown = 0x00000001
AutoRestoreWindowLayout = 0x00000000
GlassBorder.DEL40EA.J0XYN952253S = 0x00000100
AppScan.DEL40EA.J0XYN952252S = 0x00000004
AppScan.DEL40EA.J0XYN952253S = 0x00000004
FW.DEL40EA.J0XYN952252S = 0x00004105
DEL40EA = 0x00000001
FW.DEL40EA.J0XYN952253S = 0x00004105
EnumErrorCount = 0x00000000
////////////////////////////////////////
08:42:34.416...\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
08:42:34.416...Dump: Windows device enumeration
08:42:34.428...Display adapters:
08:42:34.431.....1.NVIDIA GeForce RTX 2070
08:42:34.431...Monitors:
08:42:34.434.....1.Standardowy monitor PnP
08:42:34.434.....2.Standardowy monitor PnP
08:42:34.435...Visible monitors = 2
08:42:34.435...1.DeviceName      = \\.\DISPLAY1
08:42:34.436.....DeviceFlags     = 00000005
08:42:34.436.....DeviceString    = NVIDIA GeForce RTX 2070
08:42:34.437.....DeviceID        = PCI\VEN_10DE&DEV_1F02&SUBSYS_37341462&REV_A1
08:42:34.437.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{B17E3830-0A7A-11EB-AC47-97C6BFEFCF30}\0000
08:42:34.438.....a.MonitorName   = \\.\DISPLAY1\Monitor0
08:42:34.439.......MonitorFlags  = 00000003
08:42:34.440.......MonitorString = Generic PnP Monitor
08:42:34.440.......MonitorID     = MONITOR\DEL40EA\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
08:42:34.441.......MonitorKey    = \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
08:42:34.442.......Raw EDID      = 00FFFFFFFFFFFF0010ACEA4053333532121D0104A53C22783AEE95A3544C99260F5054A54B00714FA9408180D1C00101010101010101565E00A0A0A029503020350055502100001A000000FF004A3058594E393532323533530A000000FC0044454C4C205532373137440A20000000FD00324B1E5819010A20202020202001B8
08:42:34.443...2.DeviceName      = \\.\DISPLAY2
08:42:34.443.....DeviceFlags     = 00000001
08:42:34.444.....DeviceString    = NVIDIA GeForce RTX 2070
08:42:34.444.....DeviceID        = PCI\VEN_10DE&DEV_1F02&SUBSYS_37341462&REV_A1
08:42:34.445.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{B17E3830-0A7A-11EB-AC47-97C6BFEFCF30}\0001
08:42:34.446.....a.MonitorName   = \\.\DISPLAY2\Monitor0
08:42:34.446.......MonitorFlags  = 00000003
08:42:34.446.......MonitorString = Generic PnP Monitor
08:42:34.447.......MonitorID     = MONITOR\DEL40EA\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001
08:42:34.447.......MonitorKey    = \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001
08:42:34.448.......Raw EDID      = 00FFFFFFFFFFFF0010ACEA4053323532121D0104A53C22783AEE95A3544C99260F5054A54B00714FA9408180D1C00101010101010101565E00A0A0A029503020350055502100001A000000FF004A3058594E393532323532530A000000FC0044454C4C205532373137440A20000000FD00324B1E5819010A20202020202001BA
08:42:34.450...3.DeviceName      = \\.\DISPLAY3
08:42:34.450.....DeviceFlags     = 00000000
08:42:34.450.....DeviceString    = NVIDIA GeForce RTX 2070
08:42:34.451.....DeviceID        = PCI\VEN_10DE&DEV_1F02&SUBSYS_37341462&REV_A1
08:42:34.451.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{B17E3830-0A7A-11EB-AC47-97C6BFEFCF30}\0002
08:42:34.452...4.DeviceName      = \\.\DISPLAY4
08:42:34.453.....DeviceFlags     = 00000000
08:42:34.453.....DeviceString    = NVIDIA GeForce RTX 2070
08:42:34.454.....DeviceID        = PCI\VEN_10DE&DEV_1F02&SUBSYS_37341462&REV_A1
08:42:34.454.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{B17E3830-0A7A-11EB-AC47-97C6BFEFCF30}\0003
08:42:34.455...Total number of monitors enumerated = 2
08:42:34.456...\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
08:42:34.456...Dumping VCP table on DEL40EA.J0XYN952252S
08:42:34.517......Opcode 0x02 = 00FF0001
08:42:34.639......Opcode 0x10 = 0064004B
08:42:34.765......Opcode 0x12 = 0064004B
08:42:34.888......Opcode 0x14 = 000C0000
08:42:35.012......Opcode 0x16 = 00640064
08:42:35.134......Opcode 0x18 = 00640064
08:42:35.259......Opcode 0x1A = 00640064
08:42:35.384......Opcode 0x60 = 00110010
08:42:35.506......Opcode 0xAA = FFFF0001
08:42:35.629......Opcode 0xAC = 00015B44
08:42:35.753......Opcode 0xAE = 00001770
08:42:35.876......Opcode 0xB6 = FFFF0003
08:42:35.999......Opcode 0xC6 = FFFF45CC
08:42:36.122......Opcode 0xC8 = 00005605
08:42:36.244......Opcode 0xC9 = FFFF4105
08:42:36.368......Opcode 0xD6 = FFFF0001
08:42:36.492......Opcode 0xDC = 00050000
08:42:36.616......Opcode 0xDF = FFFF0201
08:42:36.739......Opcode 0xE2 = 00190019
08:42:36.864......Opcode 0xF0 = FFFF0008
08:42:36.987......Opcode 0xF1 = 00FF0003
08:42:37.110......Opcode 0xF2 = 00FF0000
08:42:37.234......Opcode 0xFD = 00FF0074
08:42:37.295......VCP table dumped
08:42:37.295...Dumping VCP table on DEL40EA.J0XYN952253S
08:42:37.356......Opcode 0x02 = 00FF0001
08:42:37.480......Opcode 0x10 = 0064004B
08:42:37.604......Opcode 0x12 = 0064004B
08:42:37.729......Opcode 0x14 = 000C0000
08:42:37.852......Opcode 0x16 = 00640064
08:42:37.976......Opcode 0x18 = 00640064
08:42:38.101......Opcode 0x1A = 00640064
08:42:38.225......Opcode 0x60 = 00110010
08:42:38.349......Opcode 0xAA = FFFF0001
08:42:38.473......Opcode 0xAC = 00015B44
08:42:38.598......Opcode 0xAE = 00001770
08:42:38.722......Opcode 0xB6 = FFFF0003
08:42:38.845......Opcode 0xC6 = FFFF45CC
08:42:38.969......Opcode 0xC8 = 00005605
08:42:39.093......Opcode 0xC9 = FFFF4105
08:42:39.217......Opcode 0xD6 = FFFF0001
08:42:39.343......Opcode 0xDC = 00050000
08:42:39.465......Opcode 0xDF = FFFF0201
08:42:39.588......Opcode 0xE2 = 00190019
08:42:39.712......Opcode 0xF0 = FFFF0008
08:42:39.836......Opcode 0xF1 = 00FF0003
08:42:39.959......Opcode 0xF2 = 00FF0000
08:42:40.082......Opcode 0xFD = 00FF0074
08:42:40.145......VCP table dumped

I would also show you how that bug looks like: 
This is fully maximized window:

Ravcio_1-1606895329274.png

And here is the same screen after changing virtual desktop to seconds and back to first one:

Ravcio_2-1606895397125.png

 

 

3 Apprentice

 • 

426 Posts

December 2nd, 2020 02:00

The log is incomplete, which can happen if DDM has been running for a while. Please do the following:

1. Close DDM if its running

2. Start DDM from the Start menu

3. Save the diagnostic log and post it.

3 Apprentice

 • 

426 Posts

December 2nd, 2020 04:00

Never mind that last. I see it. Initially I understood you had maximized the window *inside* EA (predefined layout #1), but its actually maximized in Windows.

6 Posts

December 2nd, 2020 05:00

ohh. ok. I see.. i made type "window" instead of "Windows", my bad. Sorry. 
Anyway, do you can now recreate that bug? 

6 Posts

December 2nd, 2020 09:00

great, thanks a lot! 

1 Message

December 5th, 2020 04:00

Hello, can you help me get the DDM to recognize the monitor? 

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