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April 10th, 2020 09:00
U2719D, left side grey spot
Hi,
I've just got a new U2719D and I have noticed a grey area at the bottom left of the screen, noticeable on light backgrounds. Is this normal?
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DELL-Chris M
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April 10th, 2020 18:00
We can see that you are in the operating system in that picture. Post pictures of the (gray, red, green, blue, black, white, text) screens when running the U2719D stand alone BID (Built-in Diagnostics), page 49.
CharlieB52
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April 11th, 2020 01:00
Hi Chris,
DELL-Cares
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April 11th, 2020 03:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Chris M
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April 11th, 2020 10:00
Great job! Those BID screens all look good which means the fault you were seeing is not the U2719D itself. It could be the video card driver, a video card setting, or cabling.