Unsolved
This post is more than 5 years old
1 Message
0
15448
September 30th, 2013 15:00
U2913WM hit by sharp heavy stuff. Repair or replace?
My monitor got hit by a heavy piece of durniture and gouged the glas pretty badly. I have a couple of dark streaks which may be in the LCD panel, or just shadows of the gouges.
Is there a way to replace the glass panel or am I going to have to buy a new monitor? It works, it just has the gouges and abrasions, and hte possible LCD artifacts?
No Events found!
DELL-Kiran K
6 Operator
•
2K Posts
0
October 1st, 2013 07:00
Hi Turingmachine,
From where was the monitor purchased? If the monitor was purchased through Dell and if you bought the additional "Accidental Damage Coverage", we would cover this. Send me the order number for the purchase via private message. I will then check and see what can be done.
To send a private message, click on my user name and select send a message.