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4 Posts
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1515
April 26th, 2019 07:00
U2913WM, Menu OSD can't show video source?
My out of warranty U2913WM has been used over 4 years. Yesterday, the U2913WM shows this =
The OSD menu only shows up arrow, down arrow, check, X =
I am trying many ways that I see in old post. I see many post where he is exchange to new monitor. But I'm out of warranty. Do you have anyway or anything to help my U2913WM?
No Events found!
Totoleafhoppers
4 Posts
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April 26th, 2019 07:00
i'm already FPDBIST and all it's fine
DELL-Chris M
Community Manager
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56.9K Posts
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April 26th, 2019 08:00
* What PC model?
* What video card model?
* What operating system?
* Describe in great detail how the U2913WM is connected to the PC video card using which ports and cabling on both
Totoleafhoppers
4 Posts
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April 30th, 2019 22:00
1. use Windows 10 intel i7
2.Videocard nvidia Gefore gtx970
i'm connect with Displayport with my videocard
DELL-Chris M
Community Manager
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56.9K Posts
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May 1st, 2019 06:00
* Turn the PC and U2913WM off
* Disconnect EVERY cable (including power cable) from the U2913WM
* Press and hold in the U2913WM power button for 8 seconds
* Reconnect the power cable to the U2913WM
* Connect like this =
GTX 970 DP out port --> DP to DP cable --> U2913WM DP in port
or
GTX 970 DP out port --> DP to mDP cable --> U2913WM mDP in port
* Turn the U2913WM on, then the PC
* Press the U2913WM Menu button
* Go to Input Source
* Choose DisplayPort for first setup and Mini DisplayPort for second setup
If that does not work, either the cables or the U2913WM is faulty.
Totoleafhoppers
4 Posts
0
May 3rd, 2019 21:00
nothing happen
DELL-Chris M
Community Manager
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56.9K Posts
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May 4th, 2019 07:00
"If that does not work, either the cables or the U2913WM is faulty."