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1266
November 2nd, 2020 16:00
U2913WM, two vertical lines, green, blue
LinesHas two vertical lines on the screen, one line is green the other is blue besides that the monitor works fine. I tried to deal with it over time but it's to the point where it's driving me crazy and instead of replacing the entire monitor I'd really like to find out if there is any fix to the issue. If it's the display itself I guess I will end up having to replace it.
blue line
green line
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DELL-Cares
Moderator
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27.5K Posts
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November 3rd, 2020 10:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Chris M
Community Manager
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56.9K Posts
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November 3rd, 2020 11:00
* What is the full 20 digit serial number?
* Turn the U2913WM off
* Disconnect every cable from the U2913WM
* Press and hold the power button for 8 seconds
* Reconnect ONLY the power cable to the U2913WM
* We need to see photos while running the (disconnected from PC video card) Built-in Diagnostics =