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November 30th, 2015 08:00
U3011 Stopped Working (logic board?)
My U3011 stopped working yesterday during normal use. The backlight still works and the buttons seem OK, but nothing displays, including the OSD menus (main menu, port graphics, etc).
I've tried a few different cables and display devices, but nothing works. I'm stabbing in the dark, but I am guessing there is some logic problem since the OSD doesn't work at all, but since the backlight works, the panel itself is OK.
Are there replacement parts to address this type of problem?
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DELL-Chris M
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November 30th, 2015 12:00
Unfortunately, Dell does not repair monitors, sell monitor components, or have disassembly documentation. We simply exchange them while under the three year warranty.
* Disconnect all cables from the monitor including the power cable
* Press the monitor power button in for 30 seconds
* Reconnect the monitor cables and re-test. If still no go, you could take it to a local TV repair center to see if they can diagnose the issue. Then look for spare parts on ebay or craigslist
alpitvraj
1 Message
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January 4th, 2016 13:00
Open The Monitor Panel. Once reach Logic board remove all wide cable from logic board to LCD. and connect it back. turn on monitor. done.
Hope this will help you .
Regards
Alpit