U3419W, USB-C plugged message appears

Question

I have exactly the same problem with a different monitor model, U3419W.

Other 2 reports:

This seems to be a common problem for all monitors with USBC and KVM switch. I'm already running latest firmware M3B114.

I'm connecting:

DP: Windows

HDMI: Mac

USBC: iPad

When using DP or HDMI and having USBC plugged-in, this problem occurs.

It happens only after iPad is fully recharged. I guess iPad disconnect USBC when charge is finished and the screen is not current active.

This is very annoying.

DELL-Chris M · Answer

To receive assistance from Dell support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.

* Open the U3419W Menu
* Go to Input Source
* Change Auto Select to Off
* Go to USB Selection. Make sure these are the selections =
DP > USB 1
HDMI 1 > USB 2
HDMI 2 > USB 2
* Exit the Menu and retest

Monitors

U3419W, USB-C plugged message appears

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