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1879
November 5th, 2020 11:00
U3818DW, KVM working for MacBook Pro, not Dell Precision?
I'm using this monitor with my 16" 2019 Macbook Pro, and a Dell Precision 5540 laptop. When I'm viewing my MacBook Pro it recognizes the mouse and keyboard that I have plugged into the monitor. But when I switch to the Dell laptop, it won't recognize either, so I have no way to control it without opening it up and using the touchpad and keyboard. That's not a usable option for me, so hoping there's a way to fix that. I would think connecting the Dell monitor to a Dell laptop would be fairly straightforward?
I'm connected to the Macbook Pro using the USB Type-C cable. I'm connected to the Dell laptop using the HDMI cable. That appears to be the only option for that one.
Thanks!
Eddie
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DELL-Chris M
Community Manager
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November 5th, 2020 12:00
Below is from the online U3818DW User's Guide page 55.
Macbook Pro TB3/USB Type-C out port --> U3818DW USB Type-C to C cable --> U3818DW USB Type-C in port
Precision 5540 HDMI out port --> U3818DW HDMI to HDMI cable --> U3818DW HDMI in 3-1 port
Precision 5540 USB A port --> U3818DW USB 3.0 upstream cable --> U3818DW USB 3.0 upstream 7-1 port
Eddie from Sac
2 Posts
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November 5th, 2020 15:00
THANK YOU!!! It wasn't clear to me that I needed to use a seperate USB upstream cable. I connected that up and all is working perfectly. So thank you very much.