U4323QE DDM for Mac doesn't load

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.

DDM is Windows OS only. You must be referring to macOS DDPM.

* Uninstall macOS DDPM
* Restart the Mac
* Test the other versions of macOS DDPM shown in the Pinned Posts, "FAQ Dell monitor and Apple"

Below are the instruction pictures on how to get DDPM "logs" from the macOS. Once found, upload them to a share that I can send to the team =

* Click Launchpad > Other >Open Terminal
* Enter > cd /Applications/DDPM
* Enter > ./DDPM /Writeloglevel debug
* Reproduce the problem

* Back to Desktop and Click Go > Go to Folder (Hotkey: Shift+Command+G)
* Enter /User/[Username]/Applications/DDPM
* DDPM Log: Get /Users/[Username]/Applications/DDPM/DDPM.log

* Back to Desktop and Click Go > Go to Folder (Hotkey: Shift+Command+G)
* Enter /User/[Username]/Applications/DDPM
* USB SDK Log: Get /Users/[Username]/Applications/DDPM/DellMonitorSDK-XXX.log
* Crash Log : go to launchpad > other > console > Crash Reports > Reveal in Finder > DDPM-xxxx-xx-xx-xxxxx.ips

* Back to Desktop and Click Go > Go to Folder (Hotkey: Shift+Command+G)
* Enter /User/[Username]/Applications/DDPM
* Network KVM Log: Get /Users/[Username]/Applications/DDPM/log_network_kvm/DDPM_NetworkKVM xxxxxxxxx.log

All should uninstall 1.3.0.0029, restart the system and then test the new version =

1.3.0.0037
May 9, 2024
12 Monterey, 13 Ventura, 14 Sonoma