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October 8th, 2018 07:00
UP2414Q, powers on, no image on screen, #2
I had the same issue as here. After following your steps when I get to step 5 "Press the monitor power button. The "No cable" message should appear (page 43)" the monitor no longer powers on. I have verified the power cable works on another device. Before running the steps the monitor would power on but would not display anything not even the OSD menu.
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DELL-Chris M
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October 8th, 2018 08:00
Based on your notes, the UP2414Q appears defective. When did it last work? When was it purchased? Purchased from whom?
Paulben81
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October 8th, 2018 09:00
Worked last night. Wasn't working when I got up this morning. It was purchased 30 days ago in factory sealed box from a private seller. S/N CN-06X55C-74445-4CU-452L.
DELL-Chris M
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October 8th, 2018 10:00
Based on the 20 digit S/N, it was built on December 30, 2014. Try this again, if still no go, you should contact the private seller and get a refund.
* Disconnect EVERY cable (including the power cable) from the rear and side of the monitor
* Wait 5 minutes
* Press and hold in the monitor power button for 10 seconds, then release it
* Reconnect ONLY the power cable to the monitor
* Press the monitor power button