The issue has been resolved based upon the inputs in another related post. The solution was to un-plug the monitor and all connected cables. I waited about 15 minutes, meanwhile depressing the power button for a several minutes, and then reconnected all cables. The power button worked perfectly.
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Bill H2
1 Rookie
•
4 Posts
0
March 9th, 2022 08:00
Many thanks to those that responded to my post.
The issue has been resolved based upon the inputs in another related post. The solution was to un-plug the monitor and all connected cables. I waited about 15 minutes, meanwhile depressing the power button for a several minutes, and then reconnected all cables. The power button worked perfectly.
DELL-Cares
Moderator
•
27.6K Posts
0
March 7th, 2022 07:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
Moderator
•
27.6K Posts
0
March 7th, 2022 10:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.