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July 27th, 2016 12:00

Backup Command not being enforced

I have added to backup command to skip missing files.  Here is the command I am using:  save -a "' ignore-all-missing-system-files=yes"'.  Job still reports failed because of missing file.  The version of NetWorker I am using 8.2.1.4.  How can I get backup command to be enforced?

2.4K Posts

July 28th, 2016 00:00

Such should not be necessary any more. From the NW 8.2.1 Admin Guide:

Open file backup with VSS

In NetWorker releases 7.6 and later, the software takes advantage of VSS technology to create snapshot backups of volumes and exact copies of files, including all open files. In this way, files that changed during the backup process are copied correctly.

Do not forget that the backup command runs on the NW client. So it is his OS/NW version which matters.

Another potential issue is that the file is simply not a system file. But only you know, so far.

4 Posts

July 28th, 2016 05:00

Thanks for the reply Bingo.  Ok, I understand.  The file that was missing was not a system file it was just a user document.  Now as far as it showing as a FAILED backup job, does it finish the rest of the job?

2.4K Posts

July 28th, 2016 07:00

Sure. You can verify that when you look at the save set size.

NW builds a worklist before he starts the backup.

Now it will take some time until the file is actually backed up.

If it is a temp file, it could have been deleted at this point in time causing the failure.

I think that in the latest versions, NW will just issue a warning but not an error any more.

If you know that the file/dir is not needed, you could also exclude it with an appropriate skip directive.

4 Posts

July 28th, 2016 08:00

  It would have been nice if NW would WARN you about certain files not being backed up not just failed.  I guess better late than never.  I have done directives before, but usually by the next time the job runs, the backups are successful. At that point NW knows that, that file does not exist at that point. 

Thank you for you help Bingo, I do appreciate it.

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