Backup failed - nsrexecd: GSS Legato authentication user session entry

Question

Hi, during the weekend my backup failed, the daemon log was full of messages like : ------------------ 11/05/06 11:33:14 nsrexecd: GSS Legato authentication user session entry (warning): 'User authentication session timed out and is now invalid.'. Session number = 2cd20:2ce, domain = (none), user name = root, NetWorker Instance Name = rpbrec1srv.rompetrol.org 11/05/06 11:33:44 nsrexecd: GSS Legato authentication user session entry (warning): 'User authentication session timed out and is now invalid.'. Session number = 2cd23:84f, domain = , user name = root, NetWorker Instance Name = aix4 11/05/06 11:39:44 nsrexecd: GSS Legato authentication user session entry (warning): 'User authentication session timed out and is now invalid.'. Session number = 0:2cd42, do main = (none), user name = root, NetWorker Instance Name = rpblegato1srv.rompetrol.org 11/05/06 12:00:00 nsrd: savegroup alert: Group aix4-arhive aborted, savegrp is already running 11/05/06 12:03:15 nsrexecd: GSS Legato authentication user session entry (warning): 'User authentication session timed out and is now invalid.'. Session number = 0:2cd75, do main = (none), user name = root, NetWorker Instance Name = rpblegato1srv.rompetrol.org 11/05/06 12:03:43 nsrexecd: GSS Legato authentication user session entry (warning): 'User authentication session timed out and is now invalid.'. Session number = 0:2cd7a, do main = (none), user name = root, NetWorker Instance Name = rpblegato1srv.rompetrol.org 11/05/06 12:09:45 nsrexecd: GSS Legato authentication user session entry (warning): 'User authentication session timed out and is now invalid.'. Session number = 0:2cd8a, do main = (none), user name = root, NetWorker Instance Name = rpblegato1srv.rompetrol.org nsrstage: nsrstage command has retried 1202 times. ----------------------------- The staging stopped, some clients were able to backup to tapes some others no. This morning after I've stopped a running session from a client the staging process resumed. Do you have any idea what is happened? Thanks¿

ble1 · Answer

Could be multiple things; I would suggest to disable new auth on server side and revert back to old one unless you are using new one with purpose.

razvan2 · Answer

I have also for 90% of my legato clients as a reason for failed backup the following message:

1 retry attempted
savepnpc: RPC error: Authentication failed or no valid authentication methods supported by both client and server
savepnpc: Cannot open savepnpc session with rpblegato1srv.rompetrol.org
: Failed with error(s)

ble1 · Answer

As I said, try to disable auth on server side.

ble1 · Answer

Do forum search for nsrauth and you will find exact steps in one of the existing threads. It has been discussed recently too.

pwcdr · Answer

What do you mean by 'disable auth'? How do you do that?

sazevedo1 · Answer

This morning I had the same messages for all the clients from one server. What I found out was that there were some hang process on the machine. I stopped the software, killed all the nsrindex and nsrmmd there were hang. Removed the tmp directory. Then I restarted the software and it is working normally.
Hope it helps.
Regards.

NetWorker

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