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5160

July 8th, 2009 04:00

Backup failing

I am using Networker v7.4. Some of my scheduled backups are failing with "no clientid found" although some of the savesets within this client are completing successfully. Can anyone help?

2 Intern

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1.1K Posts

July 8th, 2009 05:00

Not seen this one before - can you post the exact error messages?

3 Posts

July 8th, 2009 09:00

I am using Networker v7.4. Some of my scheduled
backups are failing with "no clientid found" although
some of the savesets within this client are
completing successfully. Can anyone help?


Here are some of the messages from the deamon.log file:-
07/07/09 20:54:36 savegrp: command ' save -s ldl1470.resource.local -g BSF-Content -LL -m lpcsf1090.resource.learninginliverpool.net -t 1246909042 -l incr -q -W 78 -N "D:\\" "D:\\"' for client lpcsf1090.resource.learninginliverpool.net exited with return code -1
07/07/09 20:54:36 savegrp: job (2038216) host: lpcsf1090.resource.learninginliverpool.net savepoint: D:\ had ERROR indication(s) at completion.
07/07/09 20:54:36 savegrp: lpcsf1090.resource.learninginliverpool.net:D:\ failed.
07/07/09 20:54:36 savegrp: lpcsf1090.resource.learninginliverpool.net:D:\ will retry 1 more time(s)
07/07/09 20:54:41 savegrp: command ' save -s ldl1470.resource.local -g BSF-Content -LL -m lpcsf1090.resource.learninginliverpool.net -t 1246909042 -l incr -q -W 78 -N "D:\\" "D:\\"' for client lpcsf1090.resource.learninginliverpool.net exited with return code -1
07/07/09 20:54:41 savegrp: job (2038281) host: lpcsf1090.resource.learninginliverpool.net savepoint: D:\ had ERROR indication(s) at completion.
07/07/09 20:54:41 savegrp: lpcsf1090.resource.learninginliverpool.net:D:\ failed.
07/07/09 20:54:43 nsrd: ldl1470.resource.local:index:lpcsf1090.resource.learninginliverpool.net saving to pool 'BSF' (SAC318L2)
07/07/09 20:54:44 nsrd: ldl1470.resource.local:index:lpcsf1090.resource.learninginliverpool.net done saving to pool 'BSF' (SAC318L2) 282 KB
* lpcsf1090.resource.learninginliverpool.net:D:\ save: RPC error: RPC send operation failed. A network connection could not be established with the host.
* lpcsf1090.resource.learninginliverpool.net:D:\ save: shutdown failed
* lpcsf1090.resource.learninginliverpool.net:D:\ 1 retry attempted
* lpcsf1090.resource.learninginliverpool.net:D:\ save: error, no clientid found
* lpcsf1090.resource.learninginliverpool.net:D:\
* lpcsf1090.resource.learninginliverpool.net:D:\ save: Cannot open save session with ldl1470.resource.local
07/07/09 20:54:44 nsrd: runq: NSR group BSF-Content exited with return code 1.
pools supported: BSF;

Thanks.

2 Intern

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1.1K Posts

July 9th, 2009 03:00

Since we are seeing RPC errors and a network connection error I would first look to see if all is well with our name resolution/network. Verify forward and reverse name resolution for the client and server and that all is consistent. I am assuming there is no firewall and that the disk is a locally mounted disk?

2 Intern

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244 Posts

July 9th, 2009 03:00

Could you provide rpcinfo from client: rpcinfo -p and from NW server: rpcinfo -p ?

3 Posts

July 9th, 2009 03:00

The client connection is OK because other savesets within the client are working it is very sporadic as it happens on different savesets each night. These servers are behind a firewall so I have asked one of my colleagues to check the firewall logs. Thanks.

1 Rookie

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122 Posts

July 19th, 2010 23:00

eventually solution esg101442 may help you. In my case it did not, I still search for the right solution.

But my problem is slightly different:

Client initiated backup fail as well.

Not one but every backup fail.

mminfo did not show different clientid's in my case

anyhow I tried the solution, but the automatically populated aliases did not differ from them before.

while writing this text I did this:

stopped nsrexecd on client

started nsrexecd on client

did next backup, and it works now.

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