Cannot access nsr server `abc.com`

Hi all,

this was the error message i got,

i did some trouble shooting steps but no luck,

1. ping from both server and client successful

2. nslookup forward and reverslookup & nsrports from server to client from client storage nodes and vise versa,

3. i deleted nsr temp files and restarted nsr services.from client side,

4. i deleted nsr/res/nsrla.res file and restarted services. from client side

5. i updated server file in client end all server alieas names.

5. i updated 7.4.2 client version.

6. server version 7.4.2 sever verion.

but no luck, still its failing for the same error.

and also i checked probe test, its failed.network

from client end error.

C:\>save -s backupservername c:\drive
Warning: Could not determine job id: Cannot create jobs message channel.. Contin
uing ...
save: using `C:\drive for `c:\drive'
NSR server : RPC receive operation failed.  A network connection could
not be established with the host.
save: waiting 30 seconds then retrying
NSR server : RPC receive operation failed.  A network connection could
not be established with the host.
save: waiting 37 seconds then retrying
NSR server : RPC receive operation failed.  A network connection could
not be established with the host.
save: waiting 44 seconds then retrying

from server end error.

2 retries attempted
savefs: SYSTEM error: Name resolution failed for the host with IP address: <10.1.1.5>
savefs: Cannot access nsr server ` .com'
savefs : failed.