Cannot backup new client

Question

Its been a while since I have added a new client to my NW server. I loaded NW 7.3.2 jumbo build 386 on a client (which is the same version as the server) and basically it started giving me quirky errors just trying to configure the client using the Wizard. I managed to get around that by modifying the RES files by adding the client hostname (which wasn't there...go figure).

Now, when I try to do a backup, it gives me this cryptic saveset message:

SYSTEM error: client `10.104.4.212' is not properly configured on the NetWorker Server
save: Cannot open save session with backup01

I also noticed it doesn't display the software version for the client in the Mgr Console like it does for others.
Also it says in the client properties, under the Info & Licensing tab, "Enabler in use: NO"

I have more than enough client licenses I think: 10 w/ the Network Edition + 5 Client Connections.

ble1 · Accepted Answer

Put the name of the client in DNS or hosts and try again (and define it with name).

DeaconZ28-2015 · Answer

Putting the client in the hosts file on the backup server worked.

So the backups are running now. What I don't understand is why DNS did not work?

The only thing I can think of is that the server is running a website with the same IP in DNS, so both A records point to 10.104.4.212 which maybe is confusing the server.

jcastanuella · Answer

if you have multiple IP address bound to the client server the IP address networker is trying to hit needs to be bound first.

NetWorker

Cannot backup new client

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