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February 5th, 2013 03:00
Cannot connect to Software Administration Wizard
In NetWorker version 8.0.1 I cannot connect to Software Administration Wizard.
I got error message as follows:
Cannot communicate with NetWorker server using UDP ping.
Am I doing something wrong?
ble1
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February 5th, 2013 05:00
Disable UDP ping.
wmtW1BHxGX12559
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February 5th, 2013 05:00
I did that, but I still get an error, but now, the error is "Cannot connect. Program not registered".
I have opened SR #52916002, and support did not solve an issue either. Maybe a bug?
wmtW1BHxGX12559
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February 5th, 2013 06:00
Well, first I have to initialize repository, as I do not have any at this moment. And, there is no /nsr/repository folder on NW/NMC server.
nsrpush daemon is not running, and when I try to start it, I got message "Program not registered".
wmtW1BHxGX12559
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February 5th, 2013 06:00
I did try to start it on backup server which is also NMC server. I don't think that it can be started on some other machine that is not backup server.
ble1
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February 5th, 2013 06:00
I don't use it, but I believe this is not something you can start on your own from what I remember. I do not like the idea of keeping repository on server as in early days of cpdb it could hangs for something silly and then I had to restart whole server so I didn't use it since (which was pretty much early days of repository). While I'm quite sure it is more stable today, I believe you can't run it on another node than backup server, right?
ble1
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February 5th, 2013 06:00
Maybe. Usually message as you get may indicate that nsrpush daemon is not running on server where repository is. Or there is some kind of dependency like nsrauth.
wmtW1BHxGX12559
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February 8th, 2013 06:00
As EMC support stated, this is known bug:
NW00052134: Cannot start NMC's Software Administration Wizard
NW00052850: CP wizard from GUI cannot be launched w/ non-administrator user
NW00078598: Unable to launch Software Administration Wizard from remote NMC
NW00100623: REGRESS: Unable to Launch Software Administration Wizard
I guess I will wait for the fix.