Cannot open save session with G

Question

Greetings, Due to policy changes I have had to move my Networker Server to a Different subnet from my Oracle server. Each has it's own Storage Node, and is connected to the Tape Library via the SAN. I have changed the hosts file's on both server to reference the updated IP addresses and opened all TCP ports between them. However when I try to run a back up I get the following errors in group detail: Unsuccessful savesets * servername: /san/path 1 retry attempted * servername: /san/path save: SYSTEM error: client invalid servername is not properly configured on the NetWorker Server * servername: /san/path save: cannot open save session with management-server invalid servername I added, it is referencing a server name that doesn't exist. However I don't know that this is the problem as the server backed up correctly up till the IP change. We purchased this software less then a year ago. Does it come with any EMC Provided Support? I have searched this site and for some reason find it impossible to find any information on support! Sincerely, VInce

vince5 · Answer

Sorry, failed to mention the Software version is 7.2.1

ble1 · Answer

This is probably a problem due to wrong DNS or /etc/hosts entry on client or server.

vince5 · Answer

Actually it was that I didn't allow UDP through the fireall, just TCP.Thanks,Vince

ble1 · Answer

Can't see how that would be related to usage of wrong name... if UDP is not available NW won't use different name for given client.

NetWorker

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