Client Incremental backup not recognizing previous backups

Question

Hi, I have this client that will not perform an incremental backup properly.According to the logs it is running an incremental backup but the amount of data it backs up matches a full. I am running networker 8.2.3 on both the client and server. Somethings i already tried,      - Reinstalled networker on the client (deleted the EMC folder in program files)      - Renamed the index file so a new one could be created      - Checked the retention policy for the client Anyone have any ideas? Thanks, Aaron NetWorker savegroup: (notice) Royalstar completed, Total 1 client(s), 1 Succeeded. See group completion details for more information. Succeeded: royalstar.ndc.nasa.gov Start time:   Tue Nov 01 22:00:00 2016 End time:     Wed Nov 02 05:49:22 2016 --- Successful Save Sets --- * royalstar.ndc.nasa.gov:All savefs royalstar.ndc.nasa.gov: succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ suppressed 781 bytes of output. royalstar.ndc.nasa.gov: M:\ level=incr,    242 GB 03:52:03 188585 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ Completed savetime=1478054142 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 90015:save: The backup of VSS emit save set 'M:\' succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 94694:save: The backup of save set 'M:\' succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 69435:save: DFS Junction/Mountpoint detected: files/directories under `G:\larc\' will not be backed up. To back up a DFS Junction/Mountpoint, specify the DFS Junction/Mountpoint as the saveset value. royalstar.ndc.nasa.gov: G:\ level=incr,    347 GB 05:32:00  87401 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ Completed savetime=1478052058 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 90015:save: The backup of VSS emit save set 'G:\' succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 94694:save: The backup of save set 'G:\' succeeded. royalstar.ndc.nasa.gov: S:\ level=incr,    184 GB 02:26:05 298249 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ Completed savetime=1478068070 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 90015:save: The backup of VSS emit save set 'S:\' succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 94694:save: The backup of save set 'S:\' succeeded. royalstar.ndc.nasa.gov: L:\ level=incr,    436 GB 07:14:09 217239 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ Completed savetime=1478052165 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 90015:save: The backup of VSS emit save set 'L:\' succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 94694:save: The backup of save set 'L:\' succeeded.   royalstar.ndc.nasa.gov: U:\       level=incr,    200 GB 02:03:14 292385 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ Completed savetime=1478071987 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 90015:save: The backup of VSS emit save set 'U:\' succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 94694:save: The backup of save set 'U:\' succeeded. royalstar.ndc.nasa.gov: I:\ level=incr,    653 GB 07:48:02   6976 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ Completed savetime=1478052059 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 90015:save: The backup of VSS emit save set 'I:\' succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 94694:save: The backup of save set 'I:\' succeeded. royalstar.ndc.nasa.gov: WINDOWS ROLES AND FEATURES:\ level=full, 5814 KB 00:00:01     26 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ Completed savetime=1478080149 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 90011:save: The backup of the disaster recovery save sets succeeded. * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ OSSRInfo XML Version:3.0 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 80889:save: Created disaster recover logical object. royalstar.ndc.nasa.gov: DISASTER_RECOVERY:\ level=incr, 29 KB 07:48:44      4 files * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ completed savetime=1478080150 * royalstar.ndc.nasa.gov:DISASTER_RECOVERY:\ 94694:save: The backup of save set 'DISASTER_RECOVERY:\' succeeded. * royalstar.ndc.nasa.gov:index 107204:save: 'Backup renamed directories' disabled, renamed directories will not be backed up fmssspbackup.ndc.nasa.gov: index:royalstar.ndc.nasa.gov level=9, 143 MB 00:00:01     12 files * royalstar.ndc.nasa.gov:index completed savetime=1478080161 * royalstar.ndc.nasa.gov:index 94694:save: The backup of save set 'index:171995c0-00000004-56d05536-56d06b70-03861fc8-c2a7cb66' succeeded.

bingo.1 · Answer

The obvious reason is that there is a service running on these drives. Consequently, Windows thinks that they are system relevant and includes these drives completely as part of the DR save sets. So you are not only dealing with a pure filesystem backup.

How to avoid that - separate the application and the data on different volumes.

aartyn4800 · Answer

I will look into that, Thank You

NetWorker

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