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2721
November 12th, 2013 05:00
DMZ client backup error
Hi,
I am trying to run a manual backup using savegrp for a DMZ client and I get the following error:
client nsrclient01 exited with return code 127
77562:savegrp: job (67437) host: nsrclient01 savepoint: nsrclient01:Probe had SEVERE indication(s) at completion
77569:savegrp: Warning: savefs job (67437) output log file is empty
7341:savegrp: nsrclient01:Probe abandoned.
Now, if I run the savegrp command right after doing the below stunt, probe and backup works fine.
nsradmin -s nsrclient01 -p nsrexecd
NetWorker administration program.
Use the "help" command for help, "visual" for full-screen mode.
nsradmin> q
Help please!
No Events found!
narohna
8 Posts
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November 12th, 2013 05:00
Hmm, I dont think so cause it was working fine till the end of last week. Its a windows client.
ble1
6 Operator
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14.4K Posts
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November 12th, 2013 05:00
Do you have something as wake-up-on-LAN there? I have seen this with some Solaris boxes and older NIC drivers. It would go into sleep and you would need to wake up interface and then connection would work again.
CarlosRojas
1.7K Posts
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November 12th, 2013 06:00
Hi there,
Have you checked the ports? Are port 7937 to 9936 opened?
What is the output of the following commands?:
On NW server:
rpcinfo -p client_name
On Client:
rpcinfo -p NW_SERVER
Also try to run nsradmin -s xxxx -p nsrexecd on server to client and on client to server.
Thank you,
Carlos
CarlosRojas
1.7K Posts
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November 14th, 2013 06:00
Forgot...redirect the output to a file for further analysis.
Thank you,
Carlos
narohna
8 Posts
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November 14th, 2013 06:00
Hi Carlos,
The ports are open from 7937 to 9936. Here are the outputs. Infact, the backup works as soon as I run it after doing 'nsradmin -s client -p nsrexecd' from backup server.
Outout of nsrports -s client:
Service ports: 7937-9936
Connection ports: 0-0
from NW server: rpcinfo -p client
program vers proto port service
100000 2 tcp 7938 rpcbind
100000 2 udp 7938 rpcbind
390436 1 tcp 8737
390435 1 tcp 9216
390113 1 tcp 7937 nsrexec
From client: rpcinfo -p NW_server
program vers proto port
100000 4 tcp 111
100000 3 tcp 111
100000 2 tcp 111
100000 4 udp 111
100000 3 udp 111
100000 2 udp 111
100024 1 udp 32772
100024 1 tcp 32771
100133 1 udp 32772
100133 1 tcp 32771
100021 1 udp 4045
100021 2 udp 4045
100021 3 udp 4045
100021 4 udp 4045
100021 1 tcp 4045
100021 2 tcp 4045
100021 3 tcp 4045
100021 4 tcp 4045
100229 1 tcp 32773
100229 2 tcp 32773
100001 2 udp 32782
100001 3 udp 32782
100001 4 udp 32782
100011 1 udp 32783
100068 2 udp 32784
100068 3 udp 32784
100068 4 udp 32784
100068 5 udp 32784
100083 1 tcp 32774
1073741824 1 tcp 60130
39010411605 tcp 9617
39010414405 tcp 8211
390436 1 tcp 8992
390113 1 tcp 7937
390103 2 tcp 8311
390109 2 tcp 8311
390110 1 tcp 8311
390120 1 tcp 8311
390109 2 udp 9774
390105 5 tcp 8890
390105 6 tcp 8890
390433 1 tcp 8583
390107 5 tcp 8186
390107 6 tcp 8186
39010413605 tcp 8577
39010410705 tcp 9167
390430 1 tcp 8023
390429 101 tcp 8092
I dont see anything that I can catch.
CarlosRojas
1.7K Posts
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November 14th, 2013 06:00
Hi,
Have you tried a manual backup from client?:
save -D3vvv -s NW_SERVER -b pool -N "SAVESET"
where SAVESET would be for example "C:\tmp" for Windows or "/etc/hosts" for Unix.
Thank you,
Carlos