Exchange Backup and Restore Problems

Question

first problem :
I upgraded to 5.1 module recently
Exchange granular backup fail before end (usually backing up around 75% of mailboxes, then crashing)
And application log is full of "%s" strings instead of time like in module 5.0

52540 1199229414 1 0 0 4280 7844 0 REIPHMCBEXCH01 nsrxchsv 40 Success: %s %s %s bytes/second 3 0 17 Sofiane STAMBOULI 0 5 11 MB 0 8 202464
52540 1199229422 1 0 0 4280 7844 0 REIPHMCBEXCH01 nsrxchsv 40 Success: %s %s %s bytes/second 3 0 20 SOURISSEAU, Virginie 0 7 2064 KB 0 8 251881
50346 1199232902 1 0 0 4312 7844 0 REIPHMCBEXCH01 nsrxchsv 32 main_handler received signal: %d 1 1 1 9
28920 1199232902 1 0 0 4312 7844 0 REIPHMCBEXCH01 nsrxchsv 36 This program has been asked to exit. 0
28921 1199232902 1 0 0 4312 7844 0 REIPHMCBEXCH01 nsrxchsv 54 Performing orderly shutdown of the backup environment. 0
29554 1199232903 1 0 0 4280 7844 0 REIPHMCBEXCH01 nsrxchsv 77 The mailbox backup received a request to abort while creating temporary file. 0
28944 1199232932 1 0 0 4312 7844 0 REIPHMCBEXCH01 nsrxchsv 43 Signal handler ending the backup operation. 0
29533 1199232932 5 0 0 4312 7844 0 REIPHMCBEXCH01 nsrxchsv 76 The XBSA transaction was not committed; the save operation did not complete. 0
28923 1199232932 1 0 0 4312 7844 0 REIPHMCBEXCH01 nsrxchsv 20 Signal handler exit. 0
43709 1199232932 1 0 0 4312 7844 0 REIPHMCBEXCH01 nsrxchsv 13 Stop time: %s 1 35 25 Wed Jan 02 01:15:32 2008

Second problem
I wanna restore a few mails from an old backup which is not in the index anymore.
I did a scanner of the saveset id which was 2 months old. It tooks 2 hours and scanner went Ok, but when launching Networker Module and changing browse time to 2 months ago, It told me that "no entries backed up to server ...."
I tried to browse one day before and one day after, same message

dpinink_silva · Answer

Well, for the failure you should run some debug to expand the error messages..

The "%s" usually happen when you install 5.1 module on Nw 7.3.x. That version of the module was designed to work with 7.4, which handle the logs in a different way (at least that's what I saw here sometime ago)

If scanner did not help, try to use 'nsrck -L7 -t ' and see if that helps. One thing Support had to do with one of my customers was to move the current index to a different location and start a new blank one for that client, then run scanner -i, do the restore, and move back the index. It's not a good solution, but was the only thing that worked (and they didn't tell why :D)

ble1 · Answer

'%s' is not rendered log which is not normal if you run 5.1 against server which is not 7.4.x. To see it right you need to use nsr_render_log binary. If you server is 7.3SP3 based you will also need patch.As for second problem, make sure you followed guide documented in release notes as getting back data in index has changed in steps required.

NetWorker

Exchange Backup and Restore Problems

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